Comments on: XM Online Radio 1.7

By: Jason

Jason — Sun, 10 May 2009 13:26:47 +0000

The gadget stopped working. Help. I like this.
I’ve done everything in the posts above. I just can’t hear the stream. It appears to be working otherwise. Just stopped working one day. No reason.

By: Lou Piazza

Lou Piazza — Sat, 31 Jan 2009 10:44:11 +0000

For what it’s worth, I had two problems (both of which are now solved).

My first problem was my lack of understanding about the two types of XM accounts. I did not understand the distinction between the standard, administrative account, and the online radio account. I was attempting to login to the online service with the standard account info.

My second problem was my inability to get the channel program. I followed your suggestion (uninstall/reinstall the gadget), and have been enjoying the gadget/service ever since.

Thanks,

Lou

By: Ed

Ed — Fri, 26 Dec 2008 18:40:15 +0000

After trying all the XM gadgets out there; they all were crap but THIS ONE IS ABSOLUTELY AWESOME.. Thank you!

By: Peter

Peter — Thu, 04 Dec 2008 19:36:14 +0000

Thanks for the suggestions…unfortunately, disabling UAC, Windows Firewall, and Windows Defender left me with the same problem.

It it’s any further bit of a clue:

1. I can access XM through Media Player (as well as the web site, which I guess actually activates the player)
2. On one occasion, I COULD hear music with the gadget, but only once, otherwise the play button grays out and there is no sound
3. On one occasion, the gadget produced a recorded voice saying something to the effect that it was attempting to access the XM service via a bad url.

I’d sure love to figure out what happened here, it’s obviously so much easier to access XM via the gadget than constantly reentering a username, password, and clicking through screens to get to their music via a web browser.

By: The Staff

The Staff — Thu, 04 Dec 2008 15:59:52 +0000

Peter, try disabling User Account Control, Windows Firewall, and Windows Defender to see if maybe they are affecting Windows Media Player in the gadget.

By: Peter

Peter — Thu, 04 Dec 2008 00:19:32 +0000

If anyone has any suggestions regarding a new problem, I’d be tremendously appreciative.

All of a sudden, the XM Radio gadget does not work…it loads, I can click on start and see my favorites, but when I try to audio stream, the play button grays out…and anything else I hit, i.e. stop, causes the sidebar to freeze.

I have proceeded through multiple troubleshooting steps:

1. I rebooted…multiple times
2. I confirmed that I can audio stream via the xm radio web site
3. I performed a persistent settings fix
4. I disabled my firewall (ZoneAlarm)
5. I manually removed the XMRadioData.xml file and rebooted
6. I uninstalled the gadget and reinstalled
7. I manually removed the XMOnlineRadio.gadget folder and XMRadioData.xml file

with the same result.

If anyone can help, I’d be thrilled….the gadget has me spoiled, much easier than logging in through the XMRadio web site!

By: D Grant

D Grant — Wed, 12 Nov 2008 16:11:44 +0000

Never mind. It’s working after rebooting the system. Sigh.

By: D Grant

D Grant — Wed, 12 Nov 2008 15:03:11 +0000

It’s not working this morning – after the big lineup change.

By: Jeff Chamberlain

Jeff Chamberlain — Wed, 22 Oct 2008 16:08:05 +0000

Thanks for the reply, but this seems to only happen on the talk channels, and has been going on for some period of time.

By: The Staff

The Staff — Tue, 21 Oct 2008 21:52:43 +0000

Jeff, Most likely that problem is either your internet connection or the signal coming from XM. If it’s from XM, it should clear up in a few hours.